Melbourne Square launches virtual tours and e-contracts
There is no denying COVID-19 is driving all businesses to change the way they work, which is why at Melbourne Square we are transforming the way we engage with customers.
To adapt to evolving restrictions around in-person gatherings, as well as enhance the suite of digital offerings available to clients, many of the essential purchase processes you would traditionally undertake with an agent have been brought online.
Virtual tours through a series of completed apartments in collaboration with CBRE and investor networks have just launched and are perfect for house-hunters stuck at home who wish to inspect some of Melbourne Square’s different product offerings.
In addition to the new virtual tours, we’re also offering virtual appointments with agents and – for the tactile buyer out there – offering to ferry brochures, floor plans and materials boards directly to them and host private one-to-one appointments.
Prospective residents whose contract negotiations or signings have been impacted during these unprecedented times can also breathe a sigh of relief, thanks to a new digitised e-contract process created to keep important administrative activities moving along in lieu of face-to-face appointments.
OSK Property Sales and Marketing Director Scott Jessop says of the new initiative: “At the end of the day, we are here to support our customers and what we are hearing is that people want more options when purchasing and enquiring about property – in the current environment and even before COVID-19.
“It is a simple fact that customers live their lives online more than ever and so, as a developer, we have sought to find ways to bring our apartments to them in new ways.”
We’re also planning to bring new virtual tours online in addition to this initial offering and welcome customer feedback on how else we can innovate across this space.
Follow this link to take a tour of some of Melbourne Square’s newest luxury apartments and amenity.